If you haven't received e-mail confirmation during account registration, then it is possible you incorrectly entered your e-mail address while creating new account. Even though it is not a mandatory, it is recommended to provide a valid e-mail address, as it would be used for support services e.g., to send you forgotten password and (if subscribed by checking "Contact Me" option) to receive news and announcements about myPhoneDesktop. To change email address associated with your account: In myPhoneDesktop iPhone app, tap Setting, then tap Account. Tap Edit Account button to show Account View. In this view you need to provide Login, Password and Email and tap the Save button to save your changes.