Skip to main content

Web Client and Chrome extension are not functional

Comments

2 comments

  • O'Sullivan, Niall

    Hi there, last Friday the error message was the SSL Protocl error, this morning it is -

    "Secure Connection Failed

    An error occurred during a connection to myphonedesktop.com. SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake message. Error code: SSL_ERROR_WEAK_SERVER_EPHEMERAL_DH_KEY

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the web site owners to inform them of this problem."

     

    Regression Info: Firefox 69.0.2 on Windows 7.0 Pro, Service Pack 1 - ERROR as above

    MPD app works ok on same computer (run from Notification Items pop up on task bar)

    Web client works on same computer on Internet Explorer 11.0.96

    MPD works from iPhone 8

     

     

    Hope this is of some help: it would be convenient to have the Firefox version working

     

    Niall, Ireland

     

    0
  • O'Sullivan, Niall

    2 months later and intermittant problems still occuring-todays is "

    Secure Connection Failed

    An error occurred during a connection to myphonedesktop.com. PR_CONNECT_RESET_ERROR"

     

    Previous tickets not responded to or closed without communication :-( I understand the delays and pressure on a support structure if this is a one-man company but please, please, please, these issues are ongoing-what can we as users do to help you?

     

    Niall

    0

Please sign in to leave a comment.

Powered by Zendesk