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9 comments

  • Constantinos Pappas

    Okay, the problem is only when I drag&drop the image :S

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  • myPhoneDesktop Support

    Constantinos,

    Can you send me a link to the image or an image itself (you can send it privately to my direct email: alex.krivov@myphonedesktop.com) or does it happen with any image.

    Thank you.

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  • Constantinos Pappas

    Alex Krivov,

    The problem happens with any image that I drag&drop to the program (I tried with 5 different images).

    Thank you for your fast reply.

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  • myPhoneDesktop Support

    Hmmm... all working fine on my 9.10. Will try 10.04 and let you know. Can you also check <myPhoneDesktop_install_dir>/bin/error.log

    if error.log file exist, please submit a support request: http://support.myphonedesktop.com/requests/portal/new

    and attach error.log

    Thx

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  • Constantinos Pappas

    I don't have an error.log file. Everything seems good on the computer! When I drag&drop the image it appears a message that says "Finished sending image to iPhone", but on my iPhone appears a message that says "Unable to load image" (only when I drag&drop an image!)

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  • myPhoneDesktop Support

    ok. I was able to replicate this. Thank you. Will work on it and update this topic as soon as possible. Replicatable bug could be considered fixed bug :)

    Thanks.

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  • myPhoneDesktop Support

    Quick update. The problem is with drug'n'drop. When you drug'n'drop local file it for some reason treats it as url:

    file:/home/john.doe/Desktop/myPicture.jpg

    url is sent to iDevice by reference so when iPhone receives message it tryes to load file:/home/john.doe/Desktop/myPicture.jpg - which as you probabely guess - impossible :)

    Working on resolving this now, but if you need to send local images, do not drug'n'drop, but rather click "File" and then click ellipses button to navigate to specific local image. This will work fine.

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  • Constantinos Pappas

    Okay, I'll browse the image instead of drag&drop. I'm waiting for an update of the Linux client :)

    Thanks for your extremely fast and good support!

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  • myPhoneDesktop Support

    Great and Thank you for understanding.Working on the update! :)

    Do not forget to follow us on twitter: http://twitter.com/myphonedesktop to get news and updates or just ask a question.

    You can also subscribe to forums to get updates.

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