Forums/Community Help

myPhoneDesktop not pushing to iPad

Marcus31400
posted this on Jun-04 2010 10:03

For some reason, myPhoneDesktop is not pushing to my iPad. I've ensured that notifications are turned "on", and even restarted the iPad. I don't know what messages I've received, unless I manually go to the app. Pushing to my iPhone, though, works flawlessly.

 

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User photo
Alex Krivov
myPhoneDesktop

Make sure that Push is turned ON in myPhoneDesktop | Settings | Fetch New Data group.

Also, you need to start myPhoneDesktop on iDevice at least once as it needs to register itself with Apple Push Notification Services.

Jun-04 2010 22:10.
User photo
Marcus31400

Thanks for the help, Alex, but still having issues. 

As you can see in the below two images, I have the app set to receive data from the server:

http://cl.ly/c2c768f620adf5ecf4ba

http://cl.ly/6f8364b17c751b1fdef9

And in the below image, you'll see that the app is configured properly via the general OS settings app

http://cl.ly/abbf21b9779bf92b2c92

 

Any ideas?

 

Thanks

Jun-04 2010 22:24.
User photo
Alex Krivov
myPhoneDesktop

Couple thing wrong:

  1. Your push notifications are disabled. To enable them go to iPad Settings | Notifications and turn them on. Se attached photo3.png Also make sure that push for myPhoneDesktop is enabled (see attached photo4.png)
  2. You need to set myPhoneDesktop to Push not Pull (see attached photo2.png) as Push is what using Apples Push Notification Services. Pull would pull data every time you launch myPhoneDesktop. See 2nd paragraph: http://support.myphonedesktop.com/entries/112275-introduction

Hope this helps.

Thanks.

Jun-04 2010 22:44.
User photo
Gregory Ledenev
myPhoneDesktop

There's no PUSH in myPhoneDesktop settings So it's either turned OFF globally or for our application. Check iPad's "Settings | Notifications | Desktop" to ensure that PUSH is ON.

Jun-07 2010 09:16.
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Marcus31400

Well, that's the strange thing: Push is indeed turned on globally (I have no problems whatsoever receiving notifications from my other apps--see screenshot). However, myPhoneDesktop nonetheless does not give me an option to "push," only "pull" (unlike on my iPhone). Could this just be a corrupted install?

 

http://cl.ly/300ca39a1a97d6529f80

Jun-07 2010 09:26.
User photo
Gregory Ledenev
myPhoneDesktop

Please try to remove myPhoneDesktop and install it again.

Jun-07 2010 09:28.
User photo
Gregory Ledenev
myPhoneDesktop

And accept a prompt to use PUSH on the first app. start.

Jun-07 2010 09:32.
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Gregory Ledenev
myPhoneDesktop

Another thing: do you use unmodified (not jailbroken iPad)?

Jun-07 2010 09:33.
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Marcus31400

@Gregory - yes, my iPad is not jailbroken. I will try to do a fresh re-install. 

Jun-07 2010 09:38.
User photo
Marcus31400

It was a corrupted install, as re-installing fixed the issue. Thanks, guys.

Jun-07 2010 09:51.
User photo
Gregory Ledenev
myPhoneDesktop

Great! Glad that it works now!

Jun-07 2010 09:52.
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