Forums/Community Help
Transfer images problem (Ubuntu 10.04)
Constantinos Pappas
posted this on May-29 2010 13:02
I install the Linux client on my PC (Ubuntu 10.04) and everything works fine except the images section. I get an error "Unable to load image" on my iPhone (http://img33.imageshack.us/img33/141/unabletoloadimage.jpg)
Comments
Okay, the problem is only when I drag&drop the image :S
Constantinos,
Can you send me a link to the image or an image itself (you can send it privately to my direct email: ) or does it happen with any image.
Thank you.
Alex Krivov,
The problem happens with any image that I drag&drop to the program (I tried with 5 different images).
Thank you for your fast reply.
Hmmm... all working fine on my 9.10. Will try 10.04 and let you know. Can you also check <myPhoneDesktop_install_dir>/bin/error.log
if error.log file exist, please submit a support request: http://support.myphonedesktop.com/requests/portal/new
and attach error.log
Thx
I don't have an error.log file. Everything seems good on the computer! When I drag&drop the image it appears a message that says "Finished sending image to iPhone", but on my iPhone appears a message that says "Unable to load image" (only when I drag&drop an image!)
ok. I was able to replicate this. Thank you. Will work on it and update this topic as soon as possible. Replicatable bug could be considered fixed bug :)
Thanks.
Quick update. The problem is with drug'n'drop. When you drug'n'drop local file it for some reason treats it as url:
file:/home/john.doe/Desktop/myPicture.jpg
url is sent to iDevice by reference so when iPhone receives message it tryes to load file:/home/john.doe/Desktop/myPicture.jpg - which as you probabely guess - impossible :)
Working on resolving this now, but if you need to send local images, do not drug'n'drop, but rather click "File" and then click ellipses button to navigate to specific local image. This will work fine.
Okay, I'll browse the image instead of drag&drop. I'm waiting for an update of the Linux client :)
Thanks for your extremely fast and good support!
Great and Thank you for understanding.Working on the update! :)
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